Terms of Service

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION CLAUSE, A WAIVER OF CLASS AND REPRESENTATIVE ACTIONS, A LIMITATION OF OUR LIABILITY, AND AN ACKNOWLEDGEMENT THAT YOU USE THE SOFTWARE ENTIRELY AT YOUR OWN RISK.

1. Who We Are and Acceptance of These Terms

1.1. These Terms of Service ("Terms") are a legal agreement between you ("you", "User") and the operator of the website spurdoverse.app and the related software, loader, marketplace, community channels and services (collectively, "Spurdo", "we", "us", "our"). You can contact us at admin@spurdoverse.app.

1.2. By creating an account, ticking the acceptance box, making a purchase, topping up your Balance, downloading, installing, launching or otherwise using any part of the Services, you confirm that you have read, understood and agree to be bound by these Terms, our Privacy Policy and any product-specific rules we publish. If you do not agree, do not use the Services.

1.3. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services. By using the Services you represent that you meet this requirement. We may suspend or terminate any account we reasonably believe belongs to a minor, without refund.

1.4. You represent that you are not located in, and are not a resident of, any territory where use of the Services is prohibited by law, and that you are not subject to sanctions that would prohibit us from dealing with you.

2. Definitions

• "Services" means the website spurdoverse.app, the Software, the Loader, the Marketplace, the Account system, the Balance system, support channels, community channels and any other product or service we provide.
• "Software" means any program, module, configuration, script, update, feature or file we make available, including the loader application ("Loader").
• "Account" means the user account you register with us.
• "Subscription" means time-limited access to a specific Software product.
• "Balance" means prepaid credit recorded in your Account that can be exchanged for Subscriptions and other Marketplace items.
• "Marketplace" means the section of the Services where Subscriptions and other items can be obtained using Balance or other accepted payment methods.
• "Vendor" means a third party that offers items through the Marketplace.
• "HWID" means a hardware identifier derived from components of your device, used to bind your license to that device.
• "Third-Party Application" means any game, platform, anti-cheat system, launcher or other software not provided by us with which the Software may interact.

3. Accounts

3.1. You must provide accurate registration information and keep it current. One person may hold only one Account unless we expressly permit otherwise.

3.2. You are solely responsible for all activity under your Account, whether or not authorized by you. You must keep your credentials confidential. Account sharing, renting, lending, selling, trading or giving away Accounts, Subscriptions or license keys is prohibited.

3.3. We may require identity or payment verification at any time and may restrict the Account until verification is completed.

3.4. We may refuse registration, or reclaim, rename or delete usernames, at our discretion.

4. License and HWID Binding

4.1. Subject to these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software on a single device for your own personal, non-commercial use during the term of your active Subscription. The Software is licensed, not sold.

4.2. Each Subscription is bound to the HWID of the device on which it is first activated. Changing hardware, reinstalling the operating system, using virtual machines or spoofing tools may change the HWID and prevent the Software from running. HWID resets are granted at our sole discretion, may be limited in number, may be subject to a fee, and may be refused. A refused or delayed HWID reset is not a defect and does not entitle you to a refund or extension.

4.3. You may not: (a) copy, distribute, resell, rent, lease, lend or sublicense the Software; (b) decompile, disassemble, reverse engineer, dump, debug, unpack, analyze the memory of, or otherwise attempt to derive the source code, protocols or protection mechanisms of the Software or Loader; (c) modify, adapt or create derivative works of the Software; (d) remove, obscure or alter any proprietary notice; (e) use the Software to develop a competing product; (f) circumvent, disable or interfere with license checks, HWID binding, anti-tamper, or any other technical measure; (g) run the Software on more devices than licensed; (h) share screenshots, videos, feature descriptions or internal details of the Software publicly or with third parties where we have asked you not to.

4.4. We reserve all rights not expressly granted. We may update, modify, restrict, disable or discontinue any Software, feature or product at any time without notice and without liability.

5. Nature of the Software and Assumption of Risk

5.1. The Software is designed to interact with Third-Party Applications. Such use may violate the terms of service, end-user license agreements, rules or policies of the publishers, developers or operators of those Third-Party Applications, and may result in warnings, restrictions, suspensions, permanent bans, loss of in-game progress, items, currency, purchases, or other penalties on your accounts with those third parties.

5.2. YOU ACKNOWLEDGE AND AGREE THAT: (a) you use the Software entirely at your own risk; (b) you are solely responsible for reviewing and complying with the rules of any Third-Party Application; (c) we are not responsible for any ban, suspension, penalty, loss or damage of any kind imposed by or arising from any third party; (d) we do not represent, warrant or guarantee that the Software is or will remain undetected, safe, functional, compatible or available; (e) Third-Party Applications, anti-cheat systems and operating systems change frequently and without notice, and the Software may stop working, be detected, or cause instability at any time as a result.

5.3. We are not affiliated with, endorsed by, or associated with any game developer, publisher, platform operator or anti-cheat provider. All trademarks referenced belong to their respective owners.

5.4. Any status label we display (for example "undetected", "working", "updating", "detected", "risky") is informational only, reflects our belief at a point in time, may be outdated or wrong, and is not a warranty or promise.

5.5. You are responsible for backing up your data, using a separate or disposable account with any Third-Party Application if you wish, and for any consequences of using the Software on accounts that you value.

6. Subscriptions

6.1. Subscriptions are sold for fixed periods (for example, 1 day, 7 days, 30 days). The Subscription period begins when the Subscription is activated or, if not manually activated, when purchased, and runs continuously in real time. Subscription time is not paused, extended or credited for any period during which you do not use the Software, for downtime, for maintenance, for updates, for detection, or for periods during which a Third-Party Application is unavailable or incompatible. Any extension or compensation we choose to offer is a voluntary goodwill gesture and creates no obligation.

6.2. Subscriptions do not automatically renew unless expressly stated at the point of purchase. Where auto-renewal is offered, you may cancel it at any time before the renewal date through your Account.

6.3. Prices are displayed in the Marketplace and may change at any time. Price changes do not affect Subscriptions already paid for.

6.4. Subscriptions, license keys and Balance are personal to you and may not be resold, transferred, gifted or exchanged. Keys or Subscriptions obtained from unauthorized resellers or third parties may be revoked without notice and without refund.

7. Balance

7.1. Balance is prepaid, closed-loop credit usable only within the Services. Balance is not money, is not a deposit, bank account, e-money account or stored value instrument, has no cash value, earns no interest, and is not insured.

7.2. Balance cannot be withdrawn, cashed out, transferred to another Account or person, exchanged for currency, or used outside the Services. All Balance top-ups are final and non-refundable once credited, except where required by applicable law or where we are unable to provide any Services at all.

7.3. Balance may be forfeited, in whole or in part, without compensation, if: (a) your Account is terminated or suspended for breach of these Terms; (b) the Balance was obtained through fraud, chargeback, payment reversal, error, exploit or abuse; (c) the Account has been inactive for 12 consecutive months, to the extent permitted by applicable law; (d) we discontinue the Services, in which case we may, at our discretion, offer an alternative.

7.4. If Balance is credited in error (including duplicate crediting, pricing errors, exploits or system malfunctions), we may reverse the credit and any purchases made with it, and may suspend the Account pending review.

7.5. We may set minimum and maximum top-up amounts, restrict payment methods by region, and refuse any transaction.

8. Marketplace and Vendors

8.1. Items in the Marketplace may be offered by us or by Vendors. Where an item is offered by a Vendor, the transaction is between you and the Vendor; we act only as a platform and payment intermediary and are not a party to the transaction, do not control Vendor items, and make no warranty regarding them. Any claim regarding a Vendor item must be directed to the Vendor, although we may, at our discretion, assist.

8.2. All Marketplace transactions are final at the moment of purchase. Digital items are delivered electronically and are deemed delivered when made available in your Account.

8.3. We may remove any item, Vendor or listing, and may reverse or cancel any transaction, at our discretion.

8.4. Vendors are subject to separate Vendor terms. Vendors are independent parties and are not our employees, agents or partners.

9. Payments

9.1. Payments are processed by third-party payment processors, aggregators and cryptocurrency networks, each subject to its own terms. We do not store full payment card details. Cryptocurrency payments are irreversible; you are responsible for sending the exact amount to the exact address on the correct network; funds sent incorrectly are lost and are not our responsibility.

9.2. You are responsible for all taxes, fees, exchange rate differences and processor charges. Displayed prices are exclusive of such amounts unless stated otherwise.

9.3. You represent that you are authorized to use any payment method you provide. We may run fraud checks, request verification, and delay, cancel or refuse any transaction.

10. Refunds

10.1. We offer refunds only where the Software is Defective. "Defective" means the Software cannot be launched or does not perform its core functions on a supported system configuration, for reasons attributable to us, and we are unable to fix the problem within 7 days of you reporting it with sufficient detail.

10.2. The following are NOT Defects and do not entitle you to any refund, credit or extension: (a) detection, ban, suspension or penalty by any Third-Party Application; (b) the Software ceasing to work because a Third-Party Application, anti-cheat, operating system, driver or other component was updated or changed; (c) temporary downtime while the Software is being updated; (d) incompatibility with your hardware, operating system, security software, virtualization, or system configuration, or your failure to follow setup instructions; (e) HWID mismatch, HWID reset refusal or delay; (f) dissatisfaction with features, performance, quality or price, or a change of mind; (g) the Software not being what you expected; (h) termination or suspension of your Account for breach; (i) Balance top-ups; (j) Vendor items; (k) any purchase made more than 14 days before your refund request.

10.3. To request a refund you must contact admin@spurdoverse.app within 14 days of purchase with proof of purchase and a detailed description of the problem, and cooperate with our troubleshooting. Approved refunds are issued within 7 days to the original payment method, less non-refundable processor or network fees where permitted by law. Refunds are issued only to the original purchaser.

10.4. EU/EEA/UK consumers: by requesting immediate access to digital content, you expressly consent to performance beginning immediately and acknowledge that you thereby lose your statutory 14-day right of withdrawal in respect of that purchase.

10.5. Where we choose to issue a refund, credit or extension that we are not obligated to provide, this is a goodwill gesture and does not create any right or precedent.

11. Chargebacks and Payment Disputes

11.1. You agree to contact us at admin@spurdoverse.app and allow us at least 7 days to resolve any billing issue before initiating any chargeback, payment dispute or reversal with your bank, card issuer, payment processor or wallet provider.

11.2. Initiating a chargeback, dispute or reversal without first following clause 11.1, or in respect of a purchase for which Services were provided, constitutes a material breach of these Terms and is treated by us as fraud. Upon any chargeback, dispute or reversal we may, without notice: (a) immediately terminate all of your Accounts and Subscriptions; (b) forfeit all Balance; (c) add your HWID, IP addresses, email addresses, payment identifiers and other identifiers to a permanent blocklist; (d) refuse any future transactions or registration; (e) share relevant transaction and Account records with the payment processor as evidence of delivery; (f) charge you, or deduct from any Balance, the disputed amount plus any fees, penalties or costs we incur as a result.

11.3. If a chargeback is later reversed in our favor, we are under no obligation to restore access, Subscriptions or Balance.

12. Prohibited Conduct

You agree not to, and not to attempt to or assist others to:

• share, sell, rent, trade or give away Accounts, Subscriptions, keys or Loader access;
• reverse engineer, dump, debug, unpack, hook, patch, analyze or tamper with the Software, Loader, protection, licensing, servers or communication protocols;
• use crackers, emulators, spoofed HWIDs, virtual machines or any method to bypass license or device restrictions;
• record, stream, screenshot, or publicly describe the Software, its interface, menus, features or internals without our permission;
• publicly disclose, leak or distribute any Software file, update, offset, signature or internal information;
• initiate fraudulent payments, chargebacks or disputes, use stolen payment instruments, or launder funds;
• exploit bugs, pricing errors, promotions or Balance mechanics;
• scrape, crawl, probe, stress test, overload, or attack the Services, or interfere with any other user's access;
• impersonate our staff, Vendors or other users, or misrepresent your affiliation with us;
• use the Services for any purpose that is unlawful in your jurisdiction, or to harass, threaten, defame, or harm any person;
• upload malware, or use the Services to distribute malicious or infringing content;
• create multiple Accounts, or create a new Account after termination (ban evasion);
• publicly disparage, defame, or take actions we reasonably believe are intended to damage the reputation, security, community or business of Spurdo, its staff or Vendors;
• use the Services in any manner we determine, in our sole discretion, to be abusive, harmful, or contrary to the spirit of these Terms.

13. Suspension and Termination

13.1. WE MAY SUSPEND, RESTRICT OR TERMINATE YOUR ACCOUNT, ANY SUBSCRIPTION, YOUR BALANCE, YOUR LICENSE OR YOUR ACCESS TO ANY PART OF THE SERVICES AT ANY TIME, FOR ANY REASON OR NO REASON, WITH OR WITHOUT CAUSE, WITH OR WITHOUT NOTICE, AND WITHOUT LIABILITY TO YOU. WE ARE NOT OBLIGED TO GIVE REASONS, PROVIDE EVIDENCE, OR OFFER AN APPEAL.

13.2. Upon termination for breach of these Terms, all Subscriptions, Balance and other entitlements are forfeited without refund or compensation, and your license ends immediately. You must cease all use of and destroy all copies of the Software.

13.3. Upon termination other than for breach, we may at our discretion refund the pro-rated unused portion of an active Subscription, and we will do so where required by applicable law. No other compensation is owed.

13.4. We may enforce a termination against any Account, HWID, IP address, payment identifier or other identifier we reasonably associate with you, and may refuse future registration. Creating or using another Account after termination is a breach of these Terms.

13.5. You may stop using the Services or request Account deletion at any time. Termination by you does not entitle you to any refund.

13.6. Clauses 4.3, 5, 7, 10, 11, 13, 14, 16, 17, 18, 19, 20 and 21 survive termination.

14. User Content and Community

14.1. You are solely responsible for any content you post, upload or transmit via the Services or our community channels (including Discord, forums and support tickets). You grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish and display such content for the purposes of operating, promoting and improving the Services. You waive any moral rights to the extent permitted by law.

14.2. We may remove, moderate, or refuse any content, and may ban you from any community channel, at our discretion and without notice. Community channels may be subject to additional rules, which form part of these Terms.

14.3. Any feedback, suggestions or ideas you submit may be used by us freely without obligation to you.

15. Intellectual Property

15.1. The Services, Software, Loader, website, designs, logos, text, graphics, code, configurations and all related intellectual property are owned by us or our licensors and are protected by copyright, trade secret and other laws. Nothing in these Terms transfers any ownership to you.

15.2. "Spurdo" and related names and logos are our marks and may not be used without our written consent.

16. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND SOFTWARE ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNDETECTED, UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, COMPATIBLE WITH ANY THIRD-PARTY APPLICATION OR SYSTEM, OR THAT ANY DEFECT WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH CASES THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.

17. Limitation of Liability

17.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SPURDO, ITS OPERATORS, OWNERS, STAFF, CONTRACTORS, VENDORS, LICENSORS OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, GAME ACCOUNTS, IN-GAME PROGRESS, ITEMS, CURRENCY OR PURCHASES, OR FOR ANY BAN, SUSPENSION OR PENALTY IMPOSED BY ANY THIRD PARTY, OR FOR SYSTEM DAMAGE, DATA CORRUPTION, HARDWARE FAILURE OR SECURITY INCIDENTS, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES OR THE SOFTWARE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES OR THE SOFTWARE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 90 DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY UNITED STATES DOLLARS (USD 50).

17.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

17.4. You acknowledge that the pricing of the Services reflects this allocation of risk and that these limitations are an essential basis of the bargain between you and us.

18. Indemnification

You agree to defend, indemnify and hold harmless Spurdo, its operators, owners, staff, contractors, Vendors, licensors and affiliates from and against any and all claims, demands, actions, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services or Software; (b) your breach of these Terms; (c) your violation of any law or of the rights or terms of any third party, including any game developer, publisher, platform or anti-cheat provider; (d) your User Content; (e) any chargeback, dispute or fraudulent payment initiated by you or through your payment instrument. We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

19. Governing Law and Dispute Resolution

19.1. These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, the Services or the Software shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2. Informal resolution: before starting any formal proceedings, you agree to contact us at admin@spurdoverse.app describing the dispute and to negotiate in good faith for at least 30 days.

19.3. Arbitration: any dispute not resolved informally shall be finally resolved by binding arbitration administered by the London Court of International Arbitration (LCIA) under the LCIA Arbitration Rules, which are deemed incorporated by reference into this clause. The seat of arbitration shall be London, England. The language of the arbitration shall be English. There shall be one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own costs unless the arbitrator decides otherwise.

19.4. Individual basis: to the fullest extent permitted by applicable law, all claims must be brought in a party's individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims of more than one person.

19.5. Injunctive relief: notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property, Software, security or Services.

19.6. Time limit: to the fullest extent permitted by applicable law, any claim against us must be commenced within one (1) year after the claim arose, or it is permanently barred.

19.7. Mandatory consumer law: if you are a consumer resident in a jurisdiction whose mandatory law grants you rights that cannot be waived by contract (including the right to bring proceedings in your local courts), nothing in this clause 19 deprives you of those rights.

20. Changes to the Services and to These Terms

20.1. We may modify these Terms at any time. We will post the updated Terms on spurdoverse.app with a new "Last updated" date and, for material changes, will make reasonable efforts to notify you through the Services, the Loader, our community channels or by email. Changes take effect upon posting unless a later date is stated. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms. If you do not agree, your sole remedy is to stop using the Services.

20.2. We may change, suspend or discontinue any part of the Services at any time without notice or liability.

21. General

21.1. Entire agreement: these Terms, together with the Privacy Policy and any product-specific or community rules we publish, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and communications.

21.2. Severability: if any provision of these Terms is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect.

21.3. No waiver: our failure to enforce any right or provision is not a waiver of that right or provision.

21.4. Assignment: you may not assign or transfer these Terms or any rights hereunder. We may assign these Terms, in whole or in part, to any successor, affiliate or acquirer of the Services without notice.

21.5. Force majeure: we are not liable for any failure or delay caused by events beyond our reasonable control, including third-party actions, anti-cheat or platform updates, hosting or network failures, payment processor actions, legal or regulatory actions, or cyber attacks.

21.6. No third-party beneficiaries: except for the indemnified parties in clause 18, these Terms confer no rights on any third party.

21.7. Language: these Terms are drafted in English. Any translation is provided for convenience only; the English version prevails.

21.8. Electronic communications: you consent to receive communications from us electronically, and agree that all agreements, notices and disclosures provided electronically satisfy any legal requirement that they be in writing.

21.9. Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation".

21.10. No agency, partnership, joint venture or employment relationship is created by these Terms.

22. Contact

Questions about these Terms: admin@spurdoverse.app

(c) spurdoverse.app. All rights reserved.